Customer & Back Office Support

Streamline Operations with Expert IT Solutions

Support You Can Trust

At Dunedain Technologies, we specialize in both back office outsourcing and customer support solutions to help businesses operate more efficiently. From data management, order processing, and administrative tasks to responsive email and chat support, our expert teams ensure smooth operations behind the scenes and seamless customer interactions—so you can focus on growth while we handle the rest.

0 +

Satisfied Clients

0

Years Of Experience

0 +

Active Campaigns

Our Support Services Include

Multi-Channel Support
We’re where you need us to be—offering 24/7 support across:

  • Phone

  • Email

  • Live Chat

  • Ticketing Systems

Tiered Support Structure
Our tiered support system ensures your queries reach the right experts quickly:

  • Level 1: Basic troubleshooting & FAQs

  • Level 2: Technical diagnostics & system-level support

Range of Back Office Services 

  • Data Management

  • Document Handling

  • Order & Billing Processing

  • Non-Voice Customer Support

  • Accounting & Payroll

  • HR & Recruitment

Custom SLA-Based Services

We offer tailored Service Level Agreements (SLAs) for clients who need guaranteed response and resolution times, dedicated account managers, or white-labeled support.

Discover comprehensive solutions for all your IT and business-related needs right here.

Our exceptional team is always here to deliver sustainable solutions for your enterprise, ensuring seamless management of your digital content.

Get In Touch